In-Chat Help, Slack, Knowledge Hub, and Switcher
The July 2026 Aiden release covers In-Chat Product Help, Slack Notifications Integration, Multiple Authentication Providers, and more.
Explore the sections below to see what's new, enhanced, and fixed in this update.
| Feature | Link | |
|---|---|---|
| What's New | Platform | In-Chat Product Help |
| Integrations | Slack Notifications Integration | |
| Platform | Multiple Authentication Providers | |
| Platform | Aiden to StackGen Product Switcher | |
| What's Enhanced | Platform | Knowledge Hub UI and Editing |
| Agents | LLM Credit Errors and Subagent Reliability |
What's New
In-Chat Product Help
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We've added in-chat product help in Aiden so you can learn how the platform works without leaving the conversation.
Previously, understanding product concepts meant leaving chat and searching the docs on your own. Now, type help in any chat for a general orientation, or use /help with a specific question (for example, what a runbook is, or what a knowledge artifact is). Answers are pulled from StackGen documentation and link back to the relevant docs pages.
Key Features
- Generic Help - Type
helpand press Enter for a broad overview of how to use the product. - Targeted Help - Use
/helpwith a question when you need a tailored explanation of a concept or workflow. - Docs-Backed Answers - Responses are grounded in product documentation and point you back to the documentation site.
Why It Matters
You get product guidance inside the chat you already use, instead of breaking context to hunt through docs for basic concepts.
Slack Notifications Integration
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This is the first cut of Slack integration. It supports outbound notifications from Aiden into Slack only. A full Slack application for interactive chat with Aiden is still in development and is not generally available in production yet. Contact support@stackgen.com or your Customer Service Manager if you need a demo of the in-progress Slack app.
We've added a first-cut Slack integration so Aiden can send outbound notifications into a configured Slack workspace.
Key Features
- Slack Integration Setup - From Integrations, add a Slack integration and provide the connection details for your workspace.
- Outbound Notifications - Ask Aiden to send a message to a Slack channel, or use notification steps in workflows so teams get updates without watching the UI.
Current Constraints
- Outbound notifications only. Two-way interactive Aiden in Slack is not part of this cut.
- The broader Slack application remains under development. Demo access may be available; it is not a production GA path yet.
Why It Matters
Teams can push Aiden-driven updates into the Slack channels they already monitor, then expand to richer Slack-native interaction when the full app lands.
Multiple Authentication Providers
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We've added support for multiple authentication providers on the same account in both Aiden and StackGen core.
Previously, signing in with Google, GitHub, or another provider could create separate tenants and accounts, which made it painful when a PoC used one identity provider and production needed another. Now, you can associate more than one sign-in method with the same account (for example both Google and GitHub) so the same tenant stays available across providers.
Key Features
- Link Multiple Providers - Connect additional identity providers to an existing account instead of ending up with disconnected tenants.
- Aiden and StackGen Core - The same multi-provider login model applies in Aiden and in the StackGen infrastructure product.
- PoC to Production Continuity - Teams that start on one provider and later standardize on another can keep the same tenant without a separate account migration.
Why It Matters
SaaS customers who change identity providers between evaluation and production can keep one account and tenant, instead of rebuilding access around a second login method.
Aiden to StackGen Product Switcher
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We've added the reverse product switcher so you can move from Aiden back to StackGen core.
Previously, v2026.7.3 added a switcher from StackGen to Aiden, but returning from Aiden to core StackGen was not available yet. Now, the same switch pattern works in Aiden, so you can move either direction between the products.
Key Features
- Switch to StackGen - From the Aiden UI, use the product switcher to open StackGen core.
- Round-Trip Navigation - With the StackGen to Aiden switcher from v2026.7.3, teams that use both products can move between them without hunting for separate URLs.
Why It Matters
Users who work in both products get a consistent switcher in each direction, matching how teams move between infrastructure and Aiden workflows day to day.
What's Enhanced
Knowledge Hub UI and Editing
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We've enhanced the Knowledge Hub so you can navigate back to source systems more easily and create or edit knowledge content directly in the UI.
Previously, connected sources such as Confluence were harder to traverse, and editing hub content often meant leaving the product without a clear path. Now, connected document trees link back to the source, and you can add or edit Markdown content inside the product for hub-owned artifacts.
Key Features
- Source Link Navigation - From a connected knowledge tree (for example Confluence), follow links back to the destination document in the source system.
- In-UI Create and Edit - Create documents and edit Markdown content directly in the Knowledge Hub for content owned in the product.
- One-Way Sync from Third Parties - Connected providers remain the source of truth. Sync is one-way into StackGen (manual or configured auto sync). Editing a third-party document opens the provider rather than writing back from StackGen.
Why It Matters
A clearer Knowledge Hub makes operational guidance easier to keep accurate and reachable, which helps teams use Aiden with better grounded context.
Runbooks and documents both live in the Knowledge Hub, but they are used differently at runtime. Runbooks are pulled as a whole into agent context so they can be followed deterministically. Documents and knowledge artifacts are retrieved by relevancy from vector storage based on the current conversation.
LLM Credit Errors and Subagent Reliability
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We've enhanced Aiden error reporting and agent reliability when credits run out and when subagents are used during a run.
Previously, running out of LLM credits could fail in a way that was hard to interpret, and some runs used subagents too aggressively. Now, credit exhaustion surfaces clearer errors, and subagent usage is more controlled so runs stay more predictable.
Key Features
- LLM Credit Error Reporting - When LLM credits are exhausted, Aiden reports the failure clearly instead of a vague break in the run.
- Subagent Reliability - Reliability updates reduce overly aggressive subagent usage so agent runs stay more controlled.
Why It Matters
Operators can tell when credits are the blocker, and day-to-day Aiden runs behave more consistently.