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Notification channels

Notification channels

Notification channels are reusable delivery targets for schedule and webhook run notifications.

Open Workspace Settings -> Connections -> Notification channels.

Available for roles: Admin Workspace Admin

Scope: Workspace

Create a channel​

  1. Click Create channel (or the empty-state prompt to add email or Slack).
  2. The dialog title is New notification channel: Reusable delivery target for schedule and webhook run notifications.

Email channel​

FieldRequiredExample
Channel typeYesEmail
NameYesdocs-capture-oncall-email
RecipientsYesdocs-capture@example.com
  1. Select Email.
  2. Enter the Name.
  3. Type each recipient address and click Add (or press Enter). Remove a chip with its × control.
  4. Click Create channel, or Cancel to discard.

Slack channel​

Slack channels use the Connect Slack bot and synced conversations. Do not paste Incoming Webhook URLs here.

FieldRequiredExample
Channel typeYesSlack
NameYesdocs-capture-platform-alerts
Slack destinationYes#ops-alerts from the synced channel picker
  1. Connect Slack once under Settings or Integrations if it is not already connected.
  2. Invite the bot into private destination channels when needed. Public channels are usually joinable by the bot.
  3. Sync or import chat channels (Settings → Active channels → Import, or Refresh in the notification dialog) so the picker has destinations.
  4. Select Slack, enter the Name, and pick a synced Slack destination.
  5. Click Create channel.

If Slack is not connected, the form links you to Connect Slack. If it is connected but the list is empty, import or refresh channels first.

After the channel exists, select it under Notification channels when creating or editing an automation. Completed or failed runs post as the Connect Slack bot.

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