Knowledge Hub

Platform

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Knowledge Hub

The Knowledge Hub stores organization, infrastructure, and application context that agents and conversations can use. Every workspace includes a Default Hub that is shared by every agent and conversation. You can add content there or create additional hubs.

Open Workspace Settings → Knowledge and memory → Knowledge Hub.

Available for roles: Admin Workspace Admin

Scope: Workspace

What you see

• Hub switcher (for example Default Hub)
• Counts for Docs, Sources, Runbooks, and related content
• Filters by status and content type
• Add content menu
• Search across documents

Add content

1. Click Add content.
2. Choose one of:

Upload files

1. Select Upload files.
2. Pick one or more documents (for example a Markdown runbook named docs-capture-incident-runbook.md).
3. If a file with the same name already exists, resolve the conflict (replace, keep both, or cancel).
4. Confirm the upload and wait for indexing to finish.

Add text

1. Select Add text.
2. Enter a title, for example Docs capture on-call notes.
3. Paste or write body content agents should reuse.
4. Save to the current hub.

Connect source

1. Under Connect source, choose Confluence or GitHub.
2. Complete the connect dialog for that provider (credentials / Vault secret and scope).
3. Save so the hub can sync content from that source.

What to add

Kind	Example
Runbook	docs-capture-incident-runbook.md with triage steps for Grafana alerts
Note	Short description of Demo Workspace ownership and escalation
Source	Connected knowledge source that keeps shared context current

Suggested knowledge updates from agents can appear in Reflections for review before they are written to the hub. For step-by-step agent procedures, see Agent skills.