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Integrations

Integrations

Connect issue trackers so Aiden can pull tickets into the Requests Inbox.

Open Aiden DevOps → Integrations (under Configure). An Add more integrations notice in the sidebar can also open this page: Connect ticketing services so Aiden can triage DevOps requests.

Required: any one issue tracker (Linear, Jira, or ServiceNow). StackGen is optional.

Available for roles: Admin Workspace Admin

Scope: Workspace

Credentials for ticket trackers are stored securely. Native StackGen uses your signed-in identity and does not need another token.

Footer actions: Back, Skip for now, and Connect and continue.

Linear

Tab shows connected state when already linked (for example Using devops-linear).

Field / controlPurpose
Linear API URLAPI endpoint (default https://api.linear.app)
API keyRequired. Use Get API key for Linear’s key page
Connection verifiedShown when the connection succeeds
Inbox filters (optional)Limit which Linear tickets appear in the Requests Inbox. Configure Teams, Assignees, and Labels here, or later from Configure Inbox

Jira

Tab subtitle: Issues, projects, and service desks.

Field / controlPurpose
On-prem JiraOption to use Jira Data Center with personal access token authentication
Jira site URLRequired (placeholder https://your-org.atlassian.net)
Account emailRequired Atlassian account email for API token auth
API tokenRequired. Use Show API token to reveal while typing
Verify connectionTests credentials before continue

ServiceNow

Tab subtitle: Incidents, assignment groups, and work notes.

Field / controlPurpose
ServiceNow instance URLRequired (placeholder https://your-instance.service-now.com)
UsernameRequired user or service account with task table read access
API tokenRequired. Use Show API token to reveal while typing
Verify connectionTests credentials before continue

StackGen (optional)

Tab subtitle: Native AppStack and infrastructure tools. Uses your signed-in identity. No extra token is required.