Integrations
Integrations
Connect issue trackers so Aiden can pull tickets into the Requests Inbox.
Open Aiden DevOps -> Integrations (under Configure). An Add more integrations notice in the sidebar can also open this page: Connect ticketing services so Aiden can triage DevOps requests.
Required: any one issue tracker (Linear, Jira, or ServiceNow). StackGen is optional.
Credentials for ticket trackers are stored securely. Native StackGen uses your signed-in identity and does not need another token.
Footer actions: Back, Skip for now, and Connect and continue.
Linear
Tab shows connected state when already linked (for example Using devops-linear).
| Field / control | Purpose |
|---|---|
| Linear API URL | API endpoint (default https://api.linear.app) |
| API key | Required. Use Get API key for Linear's key page |
| Connection verified | Shown when the connection succeeds |
| Inbox filters (optional) | Limit which Linear tickets appear in the Requests Inbox. Configure Teams, Assignees, and Labels here, or later from Configure Inbox |
Jira
Tab subtitle: Issues, projects, and service desks.
| Field / control | Purpose |
|---|---|
| On-prem Jira | Option to use Jira Data Center with personal access token authentication |
| Jira site URL | Required (placeholder https://your-org.atlassian.net) |
| Account email | Required Atlassian account email for API token auth |
| API token | Required. Use Show API token to reveal while typing |
| Verify connection | Tests credentials before continue |
ServiceNow
Tab subtitle: Incidents, assignment groups, and work notes.
| Field / control | Purpose |
|---|---|
| ServiceNow instance URL | Required (placeholder https://your-instance.service-now.com) |
| Username | Required user or service account with task table read access |
| API token | Required. Use Show API token to reveal while typing |
| Verify connection | Tests credentials before continue |
StackGen (optional)
Tab subtitle: Native AppStack and infrastructure tools. Uses your signed-in identity. No extra token is required.